Customers

Customer Onboarding Lead

Get new teams from sign-up to their first booking in under a week.

You will run onboarding calls with clinics, law firms and agencies, set up their booking pages with them and move their old links over.

You will turn what you learn into help articles and product changes, working closely with design.

What you bring

  • Three or more years in onboarding, support or account management at a software company

  • Patient, precise and calm on a call

  • Comfort with calendars, forms and a little HTML

  • Experience with healthcare or legal customers is a plus

Location

Portland, Oregon

Salary

$85,000 to $100,000

Send a resume or a link to your work. A person reads every application and replies within a week.

Scheduling for small teams that share clients. One booking link, the right person on the other end, fewer empty hours.

© 2026 Perch Scheduling, Inc.

© 2026 Perch Scheduling, Inc.

Made in Portland, Oregon

Perch

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